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european consumer claims
Travel Daily News – ECC : Timeshare travel and COVID

Travel Daily News – ECC : Timeshare travel and COVID

Please find below an article forwarded from Travel Daily News. Original post can be found here. ΗolidaysThe government is very clear: Travelling abroad for the purpose of holidays is illegal. Doing so (or even trying to leave the country) without an officially...

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5K Fines Set to Come In Next Week if Found Holidaying Abroad

5K Fines Set to Come In Next Week if Found Holidaying Abroad

New COVID laws in the UK will mean £5000 fines for any brits taking a holiday abroad. The legislation covering COVID-19 restrictions includes a ban on leaving the UK without a reasonable excuse – those that break the rule will be fined.  More strains are being...

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Update on latest timeshare scams

Update on latest timeshare scams

European Consumer Claims (ECC) roundup of latest timeshare scam variations.  What to watch out for and when to hang up. The latest innovations of timeshare scams to beware of. Victim lists A large proportion of timeshare members own something they no longer...

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Video interview with ECC client

Video interview with ECC client

To many timeshare owners the idea of making a compensation claim can be fraught with questions: Do I qualify? Was I really mis-sold, or am I being greedy to seek compensation? Am I making a fuss over nothing? Sure, the timeshare companies ignored...

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One man’s timeshare claim journey

One man’s timeshare claim journey

One man's timeshare claim journey. - To many timeshare owners the idea of making a compensation claim can be fraught with questions: Do I qualify?  Was I really mis-sold, or am I being greedy to seek compensation?  Am I making a fuss over...

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Escaping unwanted timeshare memberships

Escaping unwanted timeshare memberships

Timeshare owners are more desperate than ever to break free from restrictive memberships.  Resorts are resisting the exodus because they can't afford to lose the revenue stream from annual fees.  So how do you escape from a timeshare you no longer...

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Criminal organisations re-target timeshare fraud victims

Criminal organisations re-target timeshare fraud victims

Consumer organisations appalled as fake law firms actively target previous fraud victims by illegally buying data from other criminals Fraudsters Many timeshare owners are desperate to escape the expense of their membership, with its restrictions and ever...

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More Anfi Favourable Judgements

More Anfi Favourable Judgements

In our most recent substantive cases, our legal team obtained two victories in cases against Anfi with the accumulated value of £23,058 in monies awarded. In addition to this, we received a favourable judgement from the Consumer Office Dispute in Algrave against Oura...

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La Pinta – Record Spanish Ruling

La Pinta – Record Spanish Ruling

WHAT is believed to be the biggest award in European timeshare history regarding a dispute over a Tenerife timeshare (La Pinta Beach Resort) is now one step away from getting the results for British couple Mr & Mrs Sewell-Rutter from Southampton. See their...

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£28k CLC Victory

£28k CLC Victory

Last week our legal team were successful in obtaining four separate favourable substantive judgements against Club la Costa. In total, the monies awarded from these cases amounted to £78,320 with the highest amount in one case being £28,757. The CLC contracts were...

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Back In The Courts

Back In The Courts

Throughout August the Spanish courts come to a close, we are pleased to now begin reporting on our court victories once again. In the past week, as the courts have been starting back up, a few of our cases were heard. We obtained favourable judgments in two...

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The Ever Increasing Cost of Maintenance Fees

The Ever Increasing Cost of Maintenance Fees

Maintenance Fees As a timeshare owner you are obviously aware of your contractual liability to pay annual maintenance fees. It has always surprised us that most resorts send out the annual bill just before Christmas. We are sure that you would agree that no bill just...

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THINK TWICE BEFORE YOU SIGN YOUR RIGHTS AWAY

THINK TWICE BEFORE YOU SIGN YOUR RIGHTS AWAY

Your Rights Tens of millions of pounds in timeshare compensation awards are currently being processed in the courts of Spain - the average claim being around £20-£25k. As a result of this and the huge influx of new claims being processed, Timeshare companies are...

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TIME FOR A REALITY CHECK

TIME FOR A REALITY CHECK

Reality Check, 2020 has thrown the world into chaos, financial markets have crashed, millions have lost their jobs, cities and countries have been locked down and travel bans have been enforced. For most, the focus has been on staying safe and ensuring where possible...

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More Victories in Court

More Victories in Court

In the previous week, we obtained a victory in a case against Restotel SA. This was an appeal before the Court of Appeal in Alicante, in which we kept the first decision in our favour. The contract was declared null because it doesn't fulfil the requirements of law...

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More Success Against Club la Costa

More Success Against Club la Costa

Last week, our legal team received favourable judgements in four separate Club la Costa cases where the monies awarded accumulated to a total of £65,068. In one of the cases, as with so many CLC cases, the judgement was made based on the contract lacking determination...

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Over 27k Victory In CLC Case

Over 27k Victory In CLC Case

Last week our largest victory was against Club La Costa, with the monies awarded totalling £27,890. This judgement is based on the law 04/2012 which led to the nullity of the contract. This means the agreement did not contain sufficient detail, was found to be in...

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More Victories from Our Legal Team

More Victories from Our Legal Team

Last weeks judgements include victories against Anfi, Club la Costa, Majexo and Ecomar Continental & Leisure Dimensions. We received favourable judgements in two cases against Anfi Sales & Anfi Resorts, together they accumulated £29,796 in monies awarded. We...

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37K & 31K Success Story Against Anfi & CLC

37K & 31K Success Story Against Anfi & CLC

Our largest outcome in the previous week came from the case against Anfi Sales and Anfi Tauro. The contract lacked sufficient determination to satisfy the law. The judge included in the decision that the amount to be reimbursed to the client must be increased with the...

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IMPORTANT – ANFI TIMESHARE OWNERS

IMPORTANT – ANFI TIMESHARE OWNERS

It has come to our attention, that Anfi Sales SL are contacting all Anfi Members with regards to signing a new agreement with a Fiduciary Company called Continental Trustee Ltd. This is to guarantee a strict control of property inventory although there is no...

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ZOOM – MORE VISUAL, MORE TRUST

ZOOM – MORE VISUAL, MORE TRUST

As you probably have seen over the past few months during the COVID-19 pandemic, video chat has exploded in subscribers, we even saw the Houses of Parliament conduct video meetings with Boris Johnson. The platform used – Zoom! Zoom reported that during March their...

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Over 19K win against Royal Park Albatros

Over 19K win against Royal Park Albatros

Last week the legal team were successful in a case against Explotacion Hotelera, Royal Park Albatros, that was heard in the High Court of Tenerife.  The outcome was £19,353 in monies awarded as well as costs being awarded. In our most recent case against Club la...

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£34,000 Victory Over Diamond

£34,000 Victory Over Diamond

In the High Court of Tenerife, the legal team recently secured £34,077 in monies awarded for one of our clients. Diamond attempted to appeal our previous victory however the court supported the decision that the contract was null. As well as keeping the original award...

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10 more favourable jurisdiction judgements against CLC

10 more favourable jurisdiction judgements against CLC

This week, the legal team secured a further 10 favourable jurisdiction judgements against Club La Costa. The contractual names of these cases being; CLC SucursalCLC Paradise TradingCLC Continental ResortsCLC PLC UK All cases heard in courts throughout Fuengirola and...

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Over £18K Successful Outcome Against Club La Costa

Over £18K Successful Outcome Against Club La Costa

Our most recent victory is against CLC Continental Resorts that took place in Arona court. In this case, the judge was very abrupt with Club la Costa, stating that they are clearly a scam company and all they do is to mislead customers. The key point was the lack of...

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If And When… Are You Going To Travel Abroad This Year?

If And When… Are You Going To Travel Abroad This Year?

Are you planning to travel to your timeshare any time soon?Are you prepared to wear a mask for the entire time you are travelling through the airports and on the airplane? Are you prepared to sit in the airport for 4 hours a time?Are you prepared for limited or...

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£22,000 Victory Against Silverpoint

£22,000 Victory Against Silverpoint

We’ve recently had a victory against Silverpoint in the High Court of AP Las Palmas. This case was won based on the nullity of the contract. Our clients were awarded £22,000. We also obtained a victory against Vista Amadores & Puerto Calma, this case was heard in...

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Are You Going to Pay Your Maintenance Fees For 2021?

Are You Going to Pay Your Maintenance Fees For 2021?

Having paid your maintenance fees for 2020 and given the inability to use your resort raises the question will you be paying 2021 fees? To our knowledge not one resort has offered maintenance fee refunds! Some have offered credit notes towards a future holiday, but...

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Diamond, Anfi and Club la Costa all lose

Diamond, Anfi and Club la Costa all lose

In the past week we have been successful in cases against Diamond, Anfi and Club La Costa. Our case against Diamond was held in Fuengirola Court where it was determined that the contract provided to our client when purchasing the timeshare failed to contain enough...

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Over £125K in CLC Victories

Over £125K in CLC Victories

This week we are proud to say that we reached £127,758 in monies awarded through CLC cases alone. As found in many timeshare contracts with Club La Costa, in three of these cases, the agreements were found not to contain sufficient detail on accommodation...

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Timeshare Consumer Association – Aims To Get Money Back

Timeshare Consumer Association – Aims To Get Money Back

Flight Cancellations – Continued Maintenance Fees exacerbated by lockdown! The Timeshare Consumer Association (TCA) are a timeshare owner’s body who stand up for consumers’ rights in timeshare. The lockdowns that are being enforced throughout the globe mean that most...

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£41,454 awarded in Club La Costa Cases

£41,454 awarded in Club La Costa Cases

During this week, we were victorious in a case against Club la Costa UK Surcusal, we lost this case in the first instance. However, we won the appeal before the High Court. The timeshare contract was signed with one of the companies that CLC holds in the Isle of Man,...

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Back With More Victories

Back With More Victories

With the Spanish courts having been closed for more than a month now, it’s refreshing to be able to report on some favourable judgements. While the courts are closed, the people behind the scenes along with the judges are still working away. New cases are being...

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Cold Call Timeshare Exit Scams

Cold Call Timeshare Exit Scams

The timeshare industry has a polluted reputation throughout. Whether it’s the resorts misleading consumers into their timeshare agreements or someone else claiming they will legally get them out of their timeshare but won’t actually follow through.  What might...

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ECC Quarterly – Our 2020 success stories so far

ECC Quarterly – Our 2020 success stories so far

The facts  In the first three short months of 2020 we have achieved a lot and we have numerous success stories to report on. We take this opportunity to review what the first quarter of this year has brought us.  Cases can take some time to get through the...

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Lockdown – Stay in touch during Covid 19

Lockdown – Stay in touch during Covid 19

By now, most of you are probably aware that as of Monday evening, the UK Prime Minister addressed the nation imposing a mandatory lockdown restricting outdoor activities and pleaded for the public to stay home. Very similar to the current situation in Spain, where...

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£43,085 awarded in single case against Club La Costa

£43,085 awarded in single case against Club La Costa

One of our most recent victories in court was against Club La Costa (CLC), where our legal team secured a favourable judgement that brought our clients £43,085.26 in awards. In addition to this we also had a further two victories against Club La Costa...

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Quadruple Victory on Anfi Cases

Quadruple Victory on Anfi Cases

Four defeats for Anfi in the court this week as our legal team bring in more victories. These cases were heard in San Bartolomé de Tirajana Court, Gran Canaria. The total money awarded to our clients from these victories amounts to £37,946.90. Two of the cases were...

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