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Holiday Park Claims

The UK is rich in abundant coastlines and areas of natural beauty which are host to thousands of holiday parks and campsites.

Interested couples and families bought into a holiday park ownership on the basis that it would be a sound investment. Many were sold on the idea that it could be rented out to holidaymakers when not in use, which would cover all running costs and make extra money.

Similar to timeshare sales, prospective buyers are lured in with many verbal promises intended to persuade a sale. And again, similar to timeshare sales, it’s only apparent that promises are false once the cooling-off period has passed and it’s too late to pull out of the purchase.

Due partly to erroneous contracts with hidden terms in the small print, owners have found themselves paying out thousands in unexpected fees that have not only diminished the rental income they were promised to make, but left them hugely out of pocket.

Where holiday park owners have been caught out

  • Restrictions on visitors. Some owners who expected to have free rein over usage, have found that family members making use of the ownership have been charged.
  • Unreasonable charges for pitch fees.
  • Unexpected fees for maintenance, cleaning, insurance
  • Massive depreciation on the ownership. Although its value isn’t expected to increase, many people have been shocked by the level of depreciation when they decide to sell it back to the park (who often get first rights of sale refusal). Often, the holiday parks have been known to re-sell the unit to new owners at almost the original sale price to the previous owners.
  • Unexpected upkeep costs such as flooring, heating which need renewing more often.
  • Hidden terms in the small print of contracts.

Grounds to claim for your mis-sold ownership

With the lack of any authoritative governing body over the industry, the practices of Holiday Park companies have managed to go undetected for years. However, there have been several successful court cases against Holiday Parks which are supported by the Mobile Homes Act 2013 and the Consumer Rights Act 2015.

It is now possible to challenge the terms of your ownership if you experienced any of the following:

 

  • Unfair Pitch Fees and Service Charges
  • Misrepresentation and Sales Practices
  • Unfair Contract Terms
  • Evictions and Harassment
  • Health and Safety Standards Violations

Have you had a similar experience with a holiday ownership product at a UK park?

ECC is currently investigating avenues to recover monies for people with holiday park ownerships in the UK. If you believe you have been mis-sold your holiday park ownership, contact us to see if you could be eligible to claim.

Get in touch to tell us your story using the short contact form below.

Are You Eligible To Claim?

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