British consumer site's integrity questioned over financial reliance on timeshare companies KwikChex At first glance KwikChex is a free source of helpful advice for the vulnerable consumer in need of direction. They publish with authority on consumer matters and a...
Timeshare membership is presented as many things: A financial investment, an investment in your happiness, a quality guarantee for future accommodation, a way to save money?... The list goes on. Sales patter aside, what do you need to know? Timeshare membership. Good...
Coronavirus exposes terminal flaws in the timeshare holiday model. Experts predict the end of the industry. Promise of luxury Timeshare used to be a premier way to holiday. You paid a lot of money to join and guaranteed yourself a certain amount of holidays...
Criminal investigation accuses ANFI, Europe's biggest timeshare resort, of "intending to delay or even evade paying" €millions in court ordered compensation awards issued over sales irregularities. Outdated holiday model ANFI's five star resorts in Gran Canaria were...
Timeshare industry publicity machine under fire as "betrayed" members panic. - Paid timeshare industry PR organisations facing criticism over silence following major resorts' collapse. Disappointed members claim they were misled over the health of their clubs, and...
Consumer organisations appalled as fake law firms actively target previous fraud victims by illegally buying data from other criminals Fraudsters Many timeshare owners are desperate to escape the expense of their membership, with its restrictions and ever...
A message from our CEO, Andrew Cooper; 2020 has been a historic year. It has tested all of us in every aspect of our lives and we have learned new ways to cope, empathise and work together even though physically we have often been forced to be apart. Finally the...
Club La Costa Members' concern for the future following shock announcement What is the future for Club La Costa members? Administration Club La Costa PLC shocked the timeshare world by announcing discontinuation of new member sales and the company going into...
World's biggest selling timeshare resort, Anfi Del Mar in Gran Canaria, accused of revoking family's £16,000 timeshare membership without compensation after they failed to pay maintenance, despite allegedly having told them that the apartment would be rented...
American timeshare company Sea Oats Beach Club changes 20 year ownership contract to 'forever' without asking the British owners, leaving them with expensive, unwanted commitment. Florida Florida Joy and John Palmer were no strangers to timeshare in 2001 when they...
Club La Costa. Are they serious? Club La Costa accused of inferior quality and customer service issues "like Laurel & Hardy, or the Faulty Towers TV series of the '70s" Flights not paid Mark and Josie Walling (name changed on request) were attracted...
Ona Group Aucanada Club. "Begging members for extra money." Spanish timeshare giant Ona Group accused of 'bullying' a member who refused second voluntary cash handout to fix up ageing complex. Model member HR professional Oscar F from Sheffield bought a...
£120,000 view. From Neil and Kim Bacon's penthouse balcony at Azure's Golden Sands resort £2,500 initial investment Bristol couple Neil and Kim Bacon are successful business owners who bought a Tenerife timeshare membership for £2,500 back in 1998. "It...
Seasons Holidays, already under fire for allegedly trying to force out members of Slayley Hall are facing further accusations from members at another of their resorts. Andrew and Wendy Wilkinson claim Seasons have tricked them into...
Financial scandal It became notorious as the largest financial scandal in UK history; but in the same way it can take a forest fire to clear ground for a new, green world, a decade of horror PPI mis-selling led to creation of long overdue regulation and framework of...
ECC campaign for maintenance fee refunds "unfairly charged" during the pandemic £8 billion worldwide In the year 2020 an estimated £8 billion is being charged in maintenance fees by timeshare companies around the world; over £2 billion of that in Europe...
Painful journey A shocking case was reported recently on several timeshare consumer sites, including Inside Timeshare and the Timeshare Consumer Association, causing heated debate over one man's painful journey in relinquishing his timeshare ownership. David...
European Consumer Claims CEO Andrew Cooper & our Associated firm of Spanish lawyers M1 Legal were both mentioned in the latest article by the Financial Times, FCA orders Millions to be paid back on Barclays timeshare loans. You can see the article here in The...
We are writing to you in a response to the email from Club La Costa World Chairman Roy Peires dated 14th October which reveals negative statements about ECC and M1 Legal. We would like to explain that Club La Costa World send generated emails to their members...
The coronavirus pandemic has thrown the world into chaos; millions of people have lost their jobs and financial markets have crashed. Towns, cities and countries have been locked down and various travel quarantines have...
WHAT is believed to be the biggest award in European timeshare history regarding a dispute over a Tenerife timeshare (La Pinta Beach Resort) is now one step away from getting the results for British couple Mr & Mrs Sewell-Rutter from Southampton. See their...
The climate of the working world is not in its finest state at present as we all continue to battle through the effects of the coronavirus pandemic. With that being said, European Consumer Claims continues to service the thousands of timeshare owners who have trusted...
Maintenance Fees As a timeshare owner you are obviously aware of your contractual liability to pay annual maintenance fees. It has always surprised us that most resorts send out the annual bill just before Christmas. We are sure that you would agree that no bill just...
Your Rights Tens of millions of pounds in timeshare compensation awards are currently being processed in the courts of Spain - the average claim being around £20-£25k. As a result of this and the huge influx of new claims being processed, Timeshare companies are...
Reality Check, 2020 has thrown the world into chaos, financial markets have crashed, millions have lost their jobs, cities and countries have been locked down and travel bans have been enforced. For most, the focus has been on staying safe and ensuring where possible...
Our victory against La Pinta took place in the Court of Appeal against Holidayway Marketing SL & Las Vistas Marketing SL. The AP Santa Cruz Court in Tenerife came to the decision that each company is responsible to reimburse the amount of its own contract, the...
It has come to our attention, that Anfi Sales SL are contacting all Anfi Members with regards to signing a new agreement with a Fiduciary Company called Continental Trustee Ltd. This is to guarantee a strict control of property inventory although there is no...
As you probably have seen over the past few months during the COVID-19 pandemic, video chat has exploded in subscribers, we even saw the Houses of Parliament conduct video meetings with Boris Johnson. The platform used – Zoom! Zoom reported that during March their...
Malaga based firm of lawyers M1 Legal working in conjunction with European Consumer Claims represented a British client against Resort Development Organisation member, Club la Costa World at the Court of Appeal. The Court of Appeal in Malaga (Appeal proceeding...
Are you planning to travel to your timeshare any time soon?Are you prepared to wear a mask for the entire time you are travelling through the airports and on the airplane? Are you prepared to sit in the airport for 4 hours a time?Are you prepared for limited or...
Having paid your maintenance fees for 2020 and given the inability to use your resort raises the question will you be paying 2021 fees? To our knowledge not one resort has offered maintenance fee refunds! Some have offered credit notes towards a future holiday, but...
Flight Cancellations – Continued Maintenance Fees exacerbated by lockdown! The Timeshare Consumer Association (TCA) are a timeshare owner’s body who stand up for consumers’ rights in timeshare. The lockdowns that are being enforced throughout the globe mean that most...
The timeshare industry has a polluted reputation throughout. Whether it’s the resorts misleading consumers into their timeshare agreements or someone else claiming they will legally get them out of their timeshare but won’t actually follow through. What might...
The facts In the first three short months of 2020 we have achieved a lot and we have numerous success stories to report on. We take this opportunity to review what the first quarter of this year has brought us. Cases can take some time to get through the...
By now, most of you are probably aware that as of Monday evening, the UK Prime Minister addressed the nation imposing a mandatory lockdown restricting outdoor activities and pleaded for the public to stay home. Very similar to the current situation in Spain, where...
Purchasing a timeshare is a lot easier than trying to dispose of one. European Consumer Claims have huge success when it comes to claiming against timeshare groups and resorts in Europe. The success rate for claims cases in Spain alone is at 96%. We do however also...
Annual maintenance fees can be hard to keep up with year after year. Many timeshare owners are under the illusion that you are able to stop paying your maintenance bills and in turn the problem will disappear. The decision to stop paying is risky business and will...
Our recent client from Cornwall, Mr. Townsend, has been awarded over €20,000 in a recent legal battle over an unwanted timeshare agreement. Back in 2000, Mr. Townsend bought a one-bedroom apartment for week 38 on a fixed week timeshare basis at Airtours Beach Club,...
Before Christmas, we gave one of our clients the greatest gift of all – a win. But the win also came with a huge payout of €16,000. This is one of the latest victories from our team. The UK couple, in their 70s, told us that a “big weight has been lifted” after we...
Consumer Alert! We have recently discovered that there are bogus companies out there again, targeting timeshare owners in their vulnerable time of need. These companies tend to cold call and use quick pop-up websites in an attempt to create credibility. The most...
Silverpoint SL has been declared by the Tenerife’s Commercial Court to be in “Concurso de Acreedores”. This was declared on the 15th January 2020 and it means that the company has fallen into liquidation. It has been expected for many months now that this would be the...
We are pleased to announce that we have recently acquired assets from ABC Legal. What does this mean? On the 11th December 2019 we took over Advanced Business Consultants Legal SLs assets. Including; intellectual property rights, brand rights, trademarks, trade names...
Get free, no obligation advice from our timeshare specialists...