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We were happy with how Mr Dawson discussed the processes involved in making our claim, and his assistance in initiating it. Thus far the process has been very prompt indeed.

Very pleased, so far, with the help and advice given by Scott at ECC. He was very professional, helpful and possessed a wealth of knowledge regarding timeshare. Hope the rest of our journey is as smooth. Would definitely recommend based on our experience.

Although we were entirely sceptical about communicating with any organization regarding our membership, due the many approaches made, we found Steven to be entirely professional and informative. We discussed our situation with him at some length and gleaned much...

It’s such a worrying thing, being duped into buying a Timeshare. The Citizen’s Advice Bureau recommended we go to ECC. We’re glad we did and our Account Manager was an absolute gem. So personable, professional and understanding. He is a safe pair of...

Just completed a Zoom meeting, and finally feel releaved that we do have the right, to get out of a long term contract, that we were blinded/rushed into signing with CLC Club la Costa. The staff at ECC are very knowledgeable and explained all options available to us....