Both holiday-sales businesses have have attracted their share of negative media and consumer watchdog scrutiny. But how do they compare really? High pressure holiday sales On the face of it there are glaring differences in the two ways to pay for holidays. Timeshare...
Timeshare claims still forging ahead despite confusion over Spanish Supreme Court announcement
Jan 12, 2026
Industry experts clarify misunderstandings following timeshare lobby organisation press release claiming that a Spanish Supreme Court decision heralds a “new era of clarity and opportunity for the timeshare community.” Industry experts have moved to clarify...
Most timeshare owners have now paid their 2026 annual fees. But how is the summer holiday availability looking?
Jan 5, 2026
It's that time of year. The celebrations are over, and you have probably already had to pay your annual maintenance fee demand for 2026. But are you going to get the holiday you want in return? 'Improvements' in the product Timeshare membership used to be...
2025 end of year message from Greg Wilson, CEO of European Consumer Claims
Dec 15, 2025
2025: Conflict and love The world is an ever changing place. Partisan rhetoric is separating us more than ever thanks to the amplification of social media, with countries like America and Britain at times seeming on the brink of civil war. Everyone suddenly has a...
Why are major finance houses no longer working with European timeshare companies?
Dec 9, 2025
Timeshare revenues plummet as finance houses turn their backs Industry in crisis Many timeshare companies ignored protective consumer law enacted by Spain in 1999. During the following 16 years resorts continued to operate as they always had, cynically...
Timeshare availability vs regular holiday availability
Dec 1, 2025
We hear a lot of complaints from timeshare owners about exchange availability. So what's the real story? Exchange promises Timeshare owners rarely buy their home resort as a stand alone holiday solution. As stunning as the property may be, most people know that they...
(VIDEO) Former Palm Oasis clients thank ECC for £9k compensation payout
Nov 17, 2025
Former Palm Oasis owner thanks ECC Cumbira natives Marilyn and Reginald bought a membership of Palm Oasis Club while on holiday in Gran Canaria 25 years ago. The couple felt pressured into making a decision on the day. They remember being given...
How to prepare yourself before attending a timeshare presentation
Nov 3, 2025
Timeshare companies are making a minor comeback in Europe. Here is how to avoid being talked into spending tens of thousands of pounds if you find yourself in a sales presentation Dying business? Timeshare companies had been getting away with flouting consumer...
Marriott timeshare claimant dies while waiting for justice
Sep 29, 2025
Death of Marriott client while waiting for claim raises questions about timeshare giant's strategy Marriott timeshare claims Timeshare companies in general have been ignoring laws created to protect consumers, and since 2016 courts have been awarding sizable...
“Hilton timeshare company deceived us, cost us £50,000 then emailed me and called me a clown!”
Aug 18, 2025
World's third largest timeshare company accused of deception and customer abuse 'Bonus' weekend stay Greenwich social worker Raymond Hill, 53 and his wife Anthonia were invited to what seemed like a luxury weekend stay at Hilton's...
Former Marriott timeshare owner grateful for €78,000 compensation award payout
Aug 4, 2025
Sizeable Marriott award payout as members move to claim compensation for illegal contracts Happy owners Myra Bromfield, 55, and husband John bought their first two weeks of Marriott timeshare around 1998, at the Marriott's Marbella Beach Resort. "It was...
Former Onagrup owner thanks ECC for €57,000 payout
Jun 23, 2025
Robert Kime: Overjoyed with result Retired hospital porter Robert Kime bought a timeshare in Cyprus over 20 years ago from Lion Resorts. "It was a lovely hotel in Akrotiri," the 72 year old recalls. "We spent around £10,000 initially, which was a lot of money back...
How long should a timeshare claim take?
Jun 2, 2025
With some timeshare companies dragging their feet over the claims process, we explain how long you should expect to wait, and why Timeshare claims Timeshare companies have been ignoring protective consumer laws for over a quarter of a century, possibly gambling on the...
US couple released after being ‘held hostage’ in grim Mexican jail for challenging timeshare resort
Apr 21, 2025
"Do not confront rogue timeshare companies without professional help," customers advised following Michigan couple's Mexican jail nightmare Timeshare purchase In 2021, Michigan couple Paul and Christy Akeo spent more than $117,000 in timeshare purchases...
Insolvency Service praised for forcing closure of ‘deceitful’ timeshare claims company
Apr 7, 2025
Insolvency Service investigation leads to High Court closure of fraudulent timeshare claims firm Timeshare claims Timeshare sales operations have earned an appalling reputation for customer manipulation, high pressure sales, criminal activity and disregard for...
Criminal US timeshare exit company closed down and fined $2.5 million
Feb 3, 2025
US continues crackdown on rogue timeshare exit companies with successful prosecution of Missouri firm Surge in consumer dissatisfaction with US timeshare causes rise of ineffective exit firms Timeshare is almost universally acknowledged by financial...
Unwelcome maintenance fee demand? Choose to make it your last…
Jan 6, 2025
Maintenance fee demands usually arrive in December. But how do you escape the system? Annual fees As a timeshare owner you may well remember leaving the resort on the day of your initial purchase with a deep, contented, rosy glow of satisfaction and your ownership...
European Consumer Claims CEO Greg Wilson reflects on 2024, and looks ahead to 2025
Dec 16, 2024
Keir Starmer. Will he succeed? Coldest and hottest temperatures were recorded worldwide, and a succession of hurricanes terrorised the US mid Atlantic and eastern seaboards. We said our final goodbyes to such notables as Geoff Capes, Liam...
Timeshare ownership and US security clearance denials
Nov 25, 2024
Security clearance expert Sean Bigley examines the unexpected relationship between timeshare ownership and failed security clearance in the USA. Security clearance Americans working in a job that has even remote connection with national security require...
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