about us

European Consumer Claims (ECC) are the UK and Europe’s leading holiday ownership release and consumer claims specialists.

Who are ECC?

Since 2016, ECC’s primary focus has been on holiday ownership cancellations and claims.  Over this time, we have pushed boundaries and campaigned to change the legal landscape so that consumers that can have the opportunity to be compensated for mis-selling.  Thanks to the ground-breaking work and persistence of our legal partners, we have achieved over £28 million in court compensation awards for clients who were mis-sold holiday ownerships.

We have helped thousands of owners from across the UK to release themselves from unwanted holiday ownerships all over the world, and to recover money where possible.

The natural evolution of ECC, backed by our solid history of consumer claims, has brought us to the UK Holiday Park industry, which has boomed in recent years.

Our mission is to continue to assist consumers who have been victims of mis-sold holiday products, including UK Holiday Park and worldwide holiday ownerships.

We have expert ownership release and claims consultants operating from our offices in the UK, Spain and the United States of America ready to assist Timeshare and Holiday Park owners who wish to rid themselves of binding contracts, associated fee commitments and claim their money back.

GET STARTED!

Download the ECC app which can be installed on your phone or tablet for the easiest way to contact us and…

• use our claim calculator to see how much you could be owed,
• work out how much you are paying in fees over the term of your contract,
• keep up with the latest industry news
• get instant notifications
• access your personal client area
• upload your documents
• follow your case in real-time

Start by downloading our app here.  Alternatively you can complete your online inquiry now and we will call you back. We look forward to being of service!