Thank you very much for the confirmation of the termination of our contract with Heritage Resorts which we have received from May Howard of Heritage International. We would like to thank ECC and you personally for the attention you have given this matter and the...
My wife and I are totally delighted to hear that we are now free of the contract with Diamond Resorts. The entire customer journey with ECC was seamless from start to finish and our team were highly professional and very polite in how they deal with us. We have been...
Robert was very professional. He explained the whole process and really put our minds at ease. He took his time to make sure we understood everything. He is an asset to the company.
The overall experience with Mr Clark was extremely helpful. He went to great pains to explain the claims process and was extra helpful when I could not provide any original documentation which I explained that had previously been supplied to so-called lawyers who had...
Ellie Wilson was helpful, friendly and knowledgeable and the whole meeting gave us great confidence that we were dealing with a company who would l ook afte r us and achieve a successful outcome. We would rate our experience as 5* and since then have amazingly had...
