At European Consumer Claims, AI assistance will always be in addition to, and never in place of human support staff," assures CEO Greg Wilson AI revolution The days of clumsy automated call answering, chat bots and robo-calls inducing groans from customers...
With some timeshare companies dragging their feet over the claims process, we explain how long you should expect to wait, and why Timeshare claims Timeshare companies have been ignoring protective consumer laws for over a quarter of a century, possibly gambling on the...
"If we hadn't had the backing of ECC, we would not be in the much healthier position that we are in now." - David D Holiday park purchase David and Noelle D bought a lodge in a well known British holiday park in 2022. They upgraded at a cost of £45,000 to a...
"Do not confront rogue timeshare companies without professional help," customers advised following Michigan couple's Mexican jail nightmare Timeshare purchase In 2021, Michigan couple Paul and Christy Akeo spent more than $117,000 in timeshare purchases...
Insolvency Service investigation leads to High Court closure of fraudulent timeshare claims firm Timeshare claims Timeshare sales operations have earned an appalling reputation for customer manipulation, high pressure sales, criminal activity and disregard for...
Holiday park annual costs under scrutiny as media highlights industry-wide abuse Holiday accommodation ownership options The price of a holiday cottage or apartment can start at hundreds of thousands of pounds, and can easily rocket up to millions. An appealing option...
Following widely reported abuse and mis-selling accusations, unfairly treated holiday park consumers are turning to leading international consumer claims firm European Consumer Claims (ECC) for justice 131 year history In 1894, Joseph Cunningham opened the...
US continues crackdown on rogue timeshare exit companies with successful prosecution of Missouri firm Surge in consumer dissatisfaction with US timeshare causes rise of ineffective exit firms Timeshare is almost universally acknowledged by financial...
Wronged holiday park victims are being offered multiple avenues to seek justice. Not all options are suitable for all claimants. ECC breaks down the differences: What are the main ways to claim? Let's assume you have been mistreated by a holiday park...
Antisocial revellers,' 'overflowing sewage' and 'excessively high' running costs cause owners to sell their dream caravans at devastating losses. £46k loss in one year Norfolk pensioner Lynda Newman paid £76,000 for a static caravan at Selsey's Seal Bay...
Maintenance fee demands usually arrive in December. But how do you escape the system? Annual fees As a timeshare owner you may well remember leaving the resort on the day of your initial purchase with a deep, contented, rosy glow of satisfaction and your ownership...
Keir Starmer. Will he succeed? Coldest and hottest temperatures were recorded worldwide, and a succession of hurricanes terrorised the US mid Atlantic and eastern seaboards. We said our final goodbyes to such notables as Geoff Capes, Liam...
Diamond Resorts Europe attempt to avoid obligations via controversial European Court of Justice (ECJ) ruling dealt a severe blow ECJ ruling September 2023 In September 2023, the European Court of Justice issued what some observers regarded as a confusing ruling about...
Following the recent media attention on errant UK holiday park sales operations, we can report that successful actions have been taken in UK courts. These businesses have been legally penalised for various issues. Read on to see if any of these apply to you: Holiday...
Security clearance expert Sean Bigley examines the unexpected relationship between timeshare ownership and failed security clearance in the USA. Security clearance Americans working in a job that has even remote connection with national security require...
Victims of widespread UK holiday park 'malfeasance' report their experiences to media £180,000 for non-residential 'retirement property' Mike Chesworth spent his life savings on what he believed was a small holiday park property he and his wife could retire...
European Consumer Claims (ECC) launches into the mis-sold holiday market Claims firm pedigree Based in Henley on Thames, European Consumer Claims also has offices in Florida and Mainland Spain. The company have been successfully defending victims of shady...
Timeshare owners land record compensation award against Marriott's Marbella Beach Resort Marriott's Vacation Club International With a 2023 annual turnover of $4.72 Billion, MVCI are the world's second largest timeshare company behind Wyndham...
Latest timeshare company schemes to circumvent or delay paying compensation to their victims explained In the wrong Timeshare companies have been consciously and deliberately operating in violation of clearly defined consumer laws for over a quarter of a...
Timeshare company Marriott's Marbella Beach Resort accused of unfairly adding to Brits financial pressure with 'disproportionate' fee increases Spanish timeshare chaos Spain's Costa del Sol was a notorious hub of high-pressure timeshare activity for decades,...
No-win-no-fee (NWNF) sounds like a tempting way to launch a compensation claim against an errant timeshare company. But is it really the risk free opportunity it is presented as? Big business... Timeshare companies ignored consumer laws for decades and their...
Reliable and trustworthy timeshare claim help, in the palm of your hand ECC background European Consumer Claims (ECC) are leaders in the field of timeshare claims and relinquishments. To date they have won £27.5 million in financial compensation for...
Timeshare memberships are sold convincingly as solving all the prospect's holiday needs. So why do they need to tie owners into such ironclad contracts? Expensive but better Expensive things are better, right? This loose rule-of-thumb certainly seemed to...
Marriott Vacation Club International (MVCI) under scrutiny over tens of thousands of suspect contracts Leading timeshare brand MVCI are the world's third largest timeshare company in terms of net income at $253 million in 2023 (behind Hilton Grand...
Scam-busting article by leading financial journalist Andrew Penman highlights major timeshare con operation Which? investigation Following reports by consumer organisation KwikChex, Which? magazine publishes a damning article revealing over a third of a...
Marriott Vacation Club hand over nearly a quarter of a million Euros to court following compensation award win for Welsh couple https://www.youtube.com/watch?v=wFQ_gRztCmQ Record sum of money Trefor and Shirley from North Wales were long-time timeshare owners, having...
Clandestine, timeshare-funded RDO spending drive aimed at persuading Spanish politicians to remove key protection for timeshare victims Resort Development Organisation (RDO) The official position on RDO's website is that they protect consumers and provide arbitration...
RDO is a once powerful timeshare pressure group who claim to be 'committed to high standards and integrity.' A little investigating reveals a questionable history and unsavory connections Who are the RDO? Resort Development Organisation (RDO) are a lobbyist protection...
CLC world fractional owners are being forced to give up their fractional properties in exchange for a completely different property. But what is the real reason behind these latest CLC manoeuvrings ? Not an investment Timeshare has long been considered...
Timeshare CEOs 'obscene' wages questioned as timeshare costs soar in 2024. Overpriced product Timeshare is almost universally acknowledged by financial experts to be an overpriced and restrictive way to take vacations. With even entry...
Accusations of unfair, or illegal behaviour among timeshare companies is nothing new. So why is Seasons Holidays attracting so much attention? British timeshare magnates Bristol based timeshare company Seasons Holidays PLC's website tells us they launched in 1983 'by...
https://www.youtube.com/watch?v=XaoNB2iHeEo 15 years ago, Pentecostal clergyman Matthew Omokwe and his wife were sold a timeshare membership at Club la Costa World for around £26,000. "It seemed like it would be great value," says the amiable...
ECC/ACC adds second office location to USA portfolio Expanding business European Consumer Claims (ECC) incorporated in 2016 with a small team working from a single office. During the following eight years their success would be measured by year on year total...
When Spain enacted laws 25 years ago to protect consumers from high-pressure timeshare operations, the timeshare companies universally ignored those laws and brazenly continued operating, exactly as they always had. Why were there laws? Timeshare is...
As once popular timeshare resort in Paphos, Cyprus is ejected from RCI industry experts are predicting lower standards across the board for timeshare complexes in Europe. Email from RCI In early February 2024, owners at Panareti Pafos resort in Cyprus were...
Premium 15 episode timeshare-story podcast drops across all major platforms The fascinating story of timeshare Timeshare has been around since the early '60s. It grew to occupy a lasting presence in the British national consciousness due to high-pressure...
Daily fight. Cartel drug runners arrested by a roadside A decade-long US government investigation reports that thousands of mainly elderly Americans have been defrauded by the world's most violent cartel. Drug lords adopt new crime strategy The stomach-churningly...
We break down the cost of a timeshare membership so you can see where your money really goes. What you are paying for A timeshare membership may be presented in a wide variety of flattering ways. The two main selling points that most buyers report as having convinced...
An expert economist's feedback following a timeshare presentation in South Carolina gives priceless insight into whether timeshare makes financial sense for the buyer. Leading economist Arnold Kling earned a PHD in economics from Massachusetts Institute of...
In its formative years timeshare was sold as 'fixed weeks'. You went to the same resort and stayed in the same room in the same week every year. Exchange systems were created to allow more choice and flexibility. Yet almost universally timeshare owners, even those...
https://www.youtube.com/watch?v=odbgR2-pxfQ Wisconsin native Darren Kittleson has been a leading figure in the US real estate world for 33 years. He is the Operating Principal at Keller Williams Realty Madison: a brokerage with over 160 real estate agents. He has sold...
As the world's biggest timeshare exchange network celebrates its 50th birthday, industry experts question the justification for its continued existence in the modern vacation landscape. A much needed step forward The embryonic 1960s concept of timeshare...
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