Problems with timeshare

The timeshare owners we help often come to us with a combination of the following concerns:

• Unreasonably high annual maintenance fees, with year-on-year increases.
• Frustration at the lack of availability and/or unfair allocation of timeshare exchanges
• Changes in personal circumstances, such as health, retirement, family or finances.
• Unfair treatment by resort owners and/or disillusionment with timeshare.
• Concerns about burdening their family with unwanted long-term future liabilities.
• Timeshare not only has no resale value, but is an ongoing financial burden.

We receive numerous inquiries/reports every day direct from these owners, so please see the customer comments to read about the recent and past experiences of other timeshare owners.

Please also see the frequently asked questions to see the answers to the most common queries we receive and to ask your own questions.

If you have similar concerns, please complete our short form now and find out which options are available to you. In the first instance, an expert advisor will contact you to discuss your concerns and timeshare release options, which will depend on a number of factors, such as:

• The timeshare group/resort/scheme of which you are an owner/member;
• When you bought into the timeshare;
• The current annual fees & whether the payments are up to date;
• The term of the timeshare contract – and how much longer there is run;
• Your personal & financial circumstances;
• Your reason(s) for wishing to release yourself from the timeshare.

Depending on your specific situation – and with your agreement – we may then invite you to a consultancy appointment at one of our offices – or we can arrange for an advisor to visit you if appropriate.

So that we can start helping you as soon as possible – and for your own peace of mind – please complete your online inquiry now. We look forward to being of service!

Why not get started with our app!

The ECC app can be installed on your phone or tablet for the easiest way to contact us and…

• use our claim calculator to see how much you could be owed,
• work out how much you are paying in fees over the term of your contract,
• keep up with the latest industry news
• get instant notifications
• access your personal client area
• upload your documents
• follow your case in real-time