The overall experience with Mr Clark was extremely helpful. He went to great pains to explain the claims process and was extra helpful when I could not provide any original documentation which I explained that had previously been supplied to so-called lawyers who had promised to reclaim my payments in the Spanish courts – all of which I now know was fraudulent. I am satisfied that I am now dealing with a genuine company that can make a claim for me in a Spanish court and rid me of my timeshare for good!