Rob was professional, informative, and very patient with me. Because of my scepticism and concerns about ECC being yet another scammer Rob laboured on demonstrating how ECC was a bona fide company which I confirmed during my own due diligence after my conversation with Rob. I want to thank Rob for being so patient with me as my scepticism on occasion must have raised his frustration levels, however, Rob stuck with it and politely answered all my questions allowing me time to make a decision on whether to proceed.