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Former Marriott timeshare owner grateful for €78,000 compensation award payout
“Seal Bay caravan purchase ruined our lives and left us £150,000 out of pocket” say Sussex grandparents
"Misrepresentation, hidden costs and exploitative practices left my husband and I working three jobs between us to keep our...
ASA upholds 4 separate rulings against Barry Hurley’s Luxury Lodge Estates Company
All four Advertising Standards Authority complaints against Luxury Lodge Estates advert in Sunday Times Magazine upheld Luxury...
Cancer victim’s Haven holiday park hell
"If I had known what I know now before buying the caravan, I wouldn't have touched them with a barge pole" says former customer...
Winchester dialysis patient and carer lose £175k in 3 years after “heartless holiday park deception”
Waterside Holiday Park 'disaster' still costing family of dialysis patient £1500 a month for a caravan they can't sell and can't...
Wirral family trapped in constantly flooding caravan park and told that their 2 yr old, £37k, home is now worth nothing
Family of four spend a total of £57,400 to live in unsellable, regularly flooded caravan for two years, while the park's only...
Former Onagrup owner thanks ECC for €57,000 payout
Robert Kime: Overjoyed with result Retired hospital porter Robert Kime bought a timeshare in Cyprus over 20 years ago from Lion...
European Consumer Claims embraces AI to further improve customer experience
At European Consumer Claims, AI assistance will always be in addition to, and never in place of human support...
How long should a timeshare claim take?
With some timeshare companies dragging their feet over the claims process, we explain how long you should expect to wait, and...
ECC achieves swift holiday park success for Bangor couple
"If we hadn't had the backing of ECC, we would not be in the much healthier position that we are in now." - David D Holiday...
US couple released after being ‘held hostage’ in grim Mexican jail for challenging timeshare resort
"Do not confront rogue timeshare companies without professional help," customers advised following Michigan couple's...
Insolvency Service praised for forcing closure of ‘deceitful’ timeshare claims company
Insolvency Service investigation leads to High Court closure of fraudulent timeshare claims firm Timeshare claims Timeshare...
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