about us
European Consumer Claims (ECC) are the UK & Europe’s leading timeshare release & claims specialists.
Who are ECC?
ECC have helped thousands of timeshare owners from across the UK to release themselves from unwanted timeshares all over the world, and to recover money where possible.
We have expert timeshare release & claims consultants operating from a growing network of offices throughout the UK along with our Head Office located in Mijas Costa, Spain.
Our mission is to help timeshare owners who wish to rid themselves of unwanted timeshare (and the associated long-term fee commitments) and to recover monies wherever possible.
The timeshare owners we help often come to us with a combination of the following concerns:
- Unreasonably high annual maintenance fees, with year-on-year increases.
- Frustration at the lack of availability and/or unfair allocation of timeshare exchanges
- Changes in personal circumstances, such as health, retirement, family or finances.
- Unfair treatment by resort owners and/or disillusionment with timeshare.
- Concerns about burdening their family with unwanted long-term future liabilities.
- Timeshare not only has no resale value, but is an ongoing financial burden.
We receive numerous inquiries/reports every day direct from these owners, so please see the customer comments to read about the recent and past experiences of other timeshare owners.
Please also see the frequently asked questions to see the answers to the most common queries we receive and to ask your own questions.
If you have similar concerns, please complete our short form now and find out which options are available to you. In the first instance, an expert advisor will contact you to discuss your concerns and timeshare release options, which will depend on a number of factors, such as:
- The timeshare group/resort/scheme of which you are an owner/member;
- When you bought into the timeshare;
- The current annual fees & whether the payments are up to date;
- The term of the timeshare contract – and how much longer there is run;
- Your personal & financial circumstances;
- Your reason(s) for wishing to release yourself from the timeshare.
Depending on your specific situation – and with your agreement – we may then invite you to a consultancy appointment at one of our offices – or we can arrange for an advisor to visit you if appropriate.
So that we can start helping you as soon as possible – and for your own peace of mind – please complete your online inquiry now. We look forward to being of service!
Latest news from ECC
European Consumer Claims client receives over €20,000 payout from Airtours
Our recent client from Cornwall, Mr. Townsend, has been awarded over €20,000 in a recent legal battle over an unwanted timeshare agreement. Back in...
‘European Consumer Claims’ Clients Receive Payout of €16,000 in Victory against Club La Costa World
Before Christmas, we gave one of our clients the greatest gift of all – a win. But the win also came with a huge payout of €16,000. This is one of...
Consumer Alert!
Consumer Alert! We have recently discovered that there are bogus companies out there again, targeting timeshare owners in their vulnerable time of...
Silverpoint SL in Liquidation
Silverpoint SL has been declared by the Tenerife’s Commercial Court to be in “Concurso de Acreedores”. This was declared on the 15th January 2020...
ECC Acquires ABC Assets
We are pleased to announce that we have recently acquired assets from ABC Legal. What does this mean? On the 11th December 2019 we took over...
ECC’s Court challenge on unfair timeshare contracts could open floodgates for claims
A High Court Judge’s ruling due later this year could help thousands of English timeshare resort owners break free from their contracts and be...
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