I tried to go through the contract to exit but wasn’t getting anywhere. It was by chance looking at the Internet for more information to get out of these contracts when I came across ECC. I was contacted during the day and put through to a wonderful team straight from first contact I can’t remember the young lady’s name I first spoke to but she was calm and reassuring and put me through to Martin Warmer who calmed me down on zoom .Martin is amazing and knows how to help us .My husband and I feel calm and reassured .A legal team agreed to take our case. Richard Pita was assigned to our case as well. Nothing has been too much bother for anyone. Frequent phone calls from Martin and Richard checking in making sure we are OK. They are so patient, calm and understanding going through everything we need to know what documents we need to send to them.im not technically minded on the computer and Richard didn’t seem to mind my endless emails with the documents attached. Also, it’s great to get confirmation on everything you send and you’re able to see what’s going on with your case on your portal login. My husband and I are so very grateful for everyone’s hard work, commitment patience and understanding.