ECC - A GREAT PLACE TO WORK
We are always on the lookout for new talent to join our ever-growing teams here at ECC, some of the benefits include:
- Regular social events
- Modern office setting with complimentary refreshments
- Lively team atmosphere and international workforce
- Ongoing support and training
- Opportunities for career progression
- Convenient location with ample free parking
Below you will find job descriptions for some of our popular roles based in both Mijas Costa, Spain and Henley-on-Thames, UK.
Click on the job title to view our full description.
TELEPHONE CLAIMS ADVISOR (MIJAS COSTA, SPAIN)
Our Telephone Claims Advisors are the heart of our business, their primary role is to book appointments for our Senior Account Managers with timeshare owners looking to find out what options are available when considering dissolving their ownership and how we can help them.
Required skillset:
- A motivated individual with a high performer mindset.
- Basic computer knowledge.
- Sales experience a bonus but not essential.
- Language - native/fluent English.
What ECC Offers:
- Salary & contract (indefinido for the right candidates).
- Bonuses paid weekly and daily spiffs.
- On-the-job training and support.
SENIOR ACCOUNT MANAGER (MIJAS COSTA, SPAIN)
Our Senior Account Managers carry out face-to-face and video appointments with timeshare owners who are looking to release themselves from their ownership. They identify what options are possible by reviewing certain timeshare ownership documentation and offer our services based on their findings, they also manage a small team.
Required skillset
- A motivated individual with a high performer mindset.
- Direct sales experience preferred but not essential.
- Ability to manage a small team.
- Basic computer knowledge.
- Understanding of, or experience working in the timeshare industry a bonus.
- Language - native English.
What ECC offers
- Salary and contract (Indefinido for the right candidates).
- Company perks include a spontaneous bonus scheme & target related bonuses.
- On-the-job training and support.
CUSTOMER SERVICE AGENT (MIJAS COSTA, SPAIN)
Our Customer Service Agents are trained to deliver excellent customer service to our existing clients. They are comfortable using various channels of communication which includes video calls and are great problem solvers.
Required skillset:
- Excellent command of both written and spoken English
- Knowledge of word and Excel
- Excellent interpersonal and communication skills both with colleagues and clients (some clients may be elderly and/or anxious)
- Well organised and efficient
- Comfortable speaking with clients on the phone and by video call
- Native English and able to speak Spanish
What ECC offers
- Salary and contract (indefinido for the right candidates)
- On-the-job training and support.
ADMINISTRATOR (MIJAS COSTA, SPAIN)
Our Administrators work across several departments and are responsible for carrying out all tasks related to administration. They are organised, efficient and have a great eye for detail and are not easily distracted in a busy office environment.
Required skillset
- Fluent written and spoken English.
- Competent level of computer skills.
- Quick learner, able to work on own initiative.
- A good level of concentration.
- Legal knowledge an advantage but not essential.
- A good communicator with colleagues.
What ECC offers
- Competitive salary and contract (indefinido for the right candidate)
- On-the-job training and support.
TELEPHONE CLAIMS ADVISOR (HENLEY-ON-THAMES, UK)
Our Telephone Claims Advisors are the heart of our business, their primary role is to book appointments for our Senior Account Managers with timeshare owners looking to find out what options are available when considering dissolving their ownership and how we can help them.
Required skillset:
- A motivated individual with a high performer mindset
- Basic computer knowledge
- Sales experience a bonus but not essential
- Language - Native/fluent English
What ECC Offers:
- Salary and contract (permanent for the right candidates)
- Bonuses paid weekly and daily spiffs
- On-the-job training and support.
SENIOR ACCOUNT MANAGER (HENLEY-ON-THAMES, UK)
Our Senior Account Managers carry out face-to-face and video appointments with timeshare owners who are looking to release themselves from their ownership. They identify what options are possible by reviewing certain timeshare ownership documentation and offer our services based on their findings, they also manage a small team.
Required skillset
- A motivated individual with a high performer mindset
- Direct sales experience preferred but not essential
- Ability to manage a small team
- Basic computer knowledge
- Understanding of, or experience working in the timeshare industry a bonus
- Language - Native/fluent English
What ECC offers
- Salary and contract (permanent for the right candidates).
- Company perks include a spontaneous bonus scheme & target related bonuses.
- On-the-job training and support.
VIRTUAL APPOINTMENT SETTERS
We are always on the lookout for new talent interested in joining our virtual team. Their primary role is to book appointments for our Senior Account Managers with timeshare owners looking to find out what options are available when considering dissolving their ownership and how we can help them.
Required skillset:
- A motivated individual with a high performer mindset
- Basic computer knowledge
- Sales experience a bonus but not essential
- Language – Native/fluent English
What ECC offers:
- Employment and bonuses paid weekly and daily spiffs
- On-the-job training and support
IMPORTANT: In order for us to pre-screen your application, please send a quick video presentation (no longer than two minutes) explaining about yourself. Please send your video and text your full name along with your email address to this number via Whatsapp: +44 7384 661 947.
If you would like to apply for one of the above roles or other opportunities within ECC, please complete the quick form below and upload your application stating which position you are interested in along with your CV.
Good luck!